Terms & Conditions
PRICING & payment
- Prices are quoted upon request based on quantity of purchase & delivery charge.
- Payment is due prior to delivery of goods and can be made via; online transfer (e-banking), e-wallet transaction (Boost / Touch N’ Go) – contact-less payment.
- We provide complimentary samples. You can choose to collect from us at our operating location / have us courier them to you. Courier charges to be borne by the customer.
- Delivery charges apply – quoted based on order quantity and delivery location.
- Collection / pick up option is available in the Kelana Jaya area only.
- Delivery Lead Time; Within Klang Valley (3-5 business days), Outstation Deliveries (7-10 business days) – excluding production lead time.
return / refund policy
- Goods sold are not returnable and non-refundable. If a wrong product has been sent against your order, please inform CM ECO immediately. Said product must be returned to CM ECO within seven (7) days upon receipt for our next step of action.